Privacy Policy

As part of the ordering process, you will give us certain information about you so that we can fulfil your order.

This is our privacy policy, which tells you what personal data we collect, how we use it, how we protect is, whether it is disclosed and how you can access and rectify it.

1. WHAT PERSONAL DATA WE COLLECT

1.1 Information

When you place an order, we collect and sometimes store basic information such as your name, email and delivery address(es), a contact telephone number.

We may also receive and store certain information automatically from your computer, such as your IP address, browser type and other computer and connection information, the time that you logged on and off our website and what items you searched for or viewed.

1.2 Use of cookies

As with many websites, we use cookies to enhance your shopping experience. We need to use certain cookies to identify you on our website and allow you to use the basket facility and to place orders.

We also use a cookie to identify you the next time you visit, which assists us greatly in providing you with a superior service. If you would prefer, however, you can refuse to accept this type of cookie or delete them following your visit to our website; please see the ‘help’ section of your browser.

2. HOW DO WE USE YOUR INFORMATION?

2.1 We use the personal data you provide to process your order, including passing on your telephone number to the courier, and to contact you if there are any problems.

2.2 You may also choose to receive certain emails, promotions or other information from us but can opt in or out of this at any time.

3. SECURITY OF YOUR INFORMATION

3.1 We use secure server software to encrypt all of the data you send to us to minimise the risk that the information you send is intercepted before it reaches us and have strict security measures to protect the information that we store from any unauthorised access.

3.2 All your payment card details are also encrypted using Secure Sockets Layer (SSL). We do not store your payment card details.

4. TO WHOM DO WE DISCLOSE YOUR INFORMATION?

4.1 Payment card details are sent straight to our banking partners and are not received by us.

4.2 We may disclose your personal data when reasonably necessary in order to comply with any applicable laws, regulations or codes of conduct or when required to do so by any competent authority or to protect our rights of those of our customers.

5. GENERAL

5.1 Your use of our website signifies your consent to our collecting and handling of your personal data for the purposes set out in this statement.

5.2 You may contact us at any time if you are unsure about any of the information we have.

5.3 For more information, please visit the website of the UK Information Commissioner: www.ico.gov.uk

Your privacy is important to us

We will only use the information you provide to process your order and supply you with information regarding our products and services.

Herb Fed Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Company Information

Registration name: Herb Fed Ltd
Place of registration: Companies House, Westminster, SW1P 2HT, United Kingdom
Registered office address: Unit 1, Waterside, Old Boston Rd, Wetherby, West Yorkshire, LS22 5NB
Company Registration number: 7324914
Vat Registration no.: 976155682

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