Herb Fed Poultry GBP Monday through Friday ££ Unit 1, Woodmans House, Pilmoor York, North Yorkshire YO61 2QG 01845 501 168 info@herbfed.co.uk

Privacy Policy

WHO WE ARE / THIS DOCUMENT

Herb Fed Poultry is a family run business farming and supplying high welfare Free Range chickens and turkeys to business’ nationwide, as well selling directly from the farm to individual customers.

Your privacy is important to us. Herb Fed Ltd is the sole owner of the information collected on our website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

It’s important that we have this document, our own Privacy Policy, to ensure any data we do access is treated securely and in line with GDPR. We’re fully committed to being compliant with GDPR, treating any personal data we gain access to, safely and securely.

Our Privacy Policy

This is our privacy policy, which tells you what personal data we collect, why we collect it, how we use it, how we protect it, whether it is disclosed and how you can access and rectify it.

  1. WHAT PERSONAL DATA WE COLLECT

1.1 Information

When you place an order we collect basic information such as your name, email, delivery address(es), billing address(es), items ordered & contact telephone number.

We may gain other data through correspondence emails and enquiries.

We may also receive certain information automatically from your computer, such as your IP address, browser type and other computer and connection information, the time that you logged on and off our website and what items you searched for or viewed.

1.3 Use of cookies

As with many websites, we use cookies to enhance your shopping experience. We need to use certain cookies to identify you on our website and allow you to use the basket facility and to place orders.

We also use a cookie to identify you the next time you visit, which assists us greatly in providing you with a superior service. If you would prefer, however, you can refuse to accept this type of cookie or delete them following your visit to our website; please see the ‘help’ section of your browser.

Please see our cookie policy for further information.

  1. HOW IS YOUR DATA IS USED

2.1 We collect personal data you provide to process & deliver your order, including passing on your email and / or telephone number to the courier, and to contact you if there are any problems.

2.2 You may also choose to provide us with your data to receive certain emails, promotions or other information from us but can opt in or out of this at any time.

  1. HOW WE PROTECT YOUR DATA

We are committed to ensuring that your personal information is secure.

3.1 We use secure server software to encrypt all of the data you send to us to minimise the risk that the information you send is intercepted before it reaches us. We have strict security measures to protect the information that we store on our system from any unauthorised access.

3.2 All your payment card details are also encrypted using Secure Sockets Layer (SSL).

3.3 We do not store your payment card details.

3.4 Any order confirmation paperwork is not kept. It is destroyed as sensitive information within 5 days of your order being despatched.

3.5 Your personal data is held on secure servers operated by ourselves.

  1. TO WHOM DO WE DISCLOSE YOUR INFORMATION?

4.1 Payment card details are sent straight to our banking partners and are not received by us.

4.2 We may disclose your personal data when reasonably necessary in order to comply with any applicable laws, regulations or codes of conduct or when required to do so by any competent authority or to protect our rights or those of our customers.

4.3 None of the above data is intended to be shared with anyone outside of Herb Fed Ltd, with an exception of:

  • Invoice information, such as value, time of issue, payment delay information might be used to raise a legal dispute if applicable
  • Email correspondence might be used with legal parties as paper trail evidence in the event of such dispute

4.4 Herb Fed Limited shares no personal data with 3rd parties.

  1. WHO IS COLLECTING OR GIVEN ACCESS TO DATA?

5.1 The above data is accessed by any Director or Employee of Herb Fed Limited, and upon occasion seasonal employees temporarily employed to support us during the Christmas season.

5.2 We ensure any seasonal staff are GDPR compliant and sign non-disclosure agreements that request them to prove compliance.

All Herb Fed employees are trained in GDPR compliance and are contracted to comply with the highest standards of data safety and security.

5.3 Computers where data / correspondence emails are stored electronically, are locked behind password access when unattended

  1. CHANGES TO THE INFORMATION

6.1 We regularly review and, where necessary, update our privacy information.

6.2 If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.

  1. HOW CAN YOU REQUEST OR CHANGE YOUR DATA

7.1 You are entitled to view or amend the personal information that we hold.

7.2 You have the right to withdraw consent at any time. Email your request to our data protection officer at info@herbfed.co.uk or put it in writing to us : Herb Fed poultry, unit 1, Woodmans house, Pilmoor, Nr York, Nth Yorkshire. YO61 2QG

  1. GENERAL

8.1 Your use of our website signifies your consent to our collecting and handling of your personal data for the purposes set out in this statement.

8.2 You may contact us at any time if you are unsure about any of the information we have.

8.3 For more information, please visit the website of the UK Information Commissioner: www.ico.gov.uk

Company Information

Registration name: Herb Fed Ltd
Place of registration: Companies House, Westminster, SW1P 2HT, United Kingdom
Registered office address: Unit 1, Waterside, Old Boston Rd, Wetherby, West Yorkshire, LS22 5NB
Company Registration number: 7324914
Vat Registration no.: 976155682

Newsletter Sign Up